// custom customer portal

A customer portal that lets your customers handle what otherwise lands on your desk

If customers keep emailing for invoices, documents, status updates or support, the work is not the question — the missing customer portal is. A custom customer portal gives every customer one login on your domain, in your branding, connected to your data, Stripe payments and support flow.

what it costs

395/mo

all included · cancel any month

  • €395/mo flat — everything included, no surprises later
  • Four weeks from intake to working portal
  • Hooked into your real data — no separate copy to maintain

is this for you

Who a custom customer portal fits

  • Architecture firm
  • Accountant or bookkeeper
  • Law firm or notary
  • Coach or therapist
  • Software studio
  • Construction company
  • Photographer or videographer
  • Online school or course creator

Not a fit if: You have one-off contact with customers — a portal doesn't add much then · You're only after a contact form — that's not a portal · You want it free and accept a generic tool with their brand

what it replaces

A customer portal replaces the scattered customer work

01

Invoice and document requests by email

Customers log in to find invoices, files, contracts and status instead of asking your team for the same information again.

02

Support without context

Questions, uploads and replies stay attached to the right customer, project or order, so the portal becomes the shared source of truth.

03

A generic SaaS portal that does not look like you

The portal runs on your domain, in your branding, with the fields and language your customers already understand.

workflow

From customer question to handled request

  1. 01

    Customer logs in

    They see their own status, invoices, documents, tickets and next steps in one secure customer portal.

  2. 02

    They ask, upload or pay

    A support question, file upload or Stripe payment lands in the right place without a loose email thread.

  3. 03

    Your admin updates once

    Status, documents and notes are managed from your side and become visible to the customer automatically.

  4. 04

    Everyone sees the same truth

    Less inbox work, fewer calls and no separate spreadsheets to keep customer information aligned.

// Try it yourself

This panel, live — click around freely

No video, no screenshots: a working copy with anonymised data. Switch industry, open a file, feel how it works.

Caravan Costa Brava

My booking

Customer · Live portal flow

What the customer does becomes a task and update in your admin.

Customer logs innew task + customer message
Customer logs in
Sees status
Sends message
Admin gets task
Inbox task created
Documents shared
Status updated live
Admin seesnew task + customer message

Caravan Costa Brava · Customer

Welcome Visser family

Everything for your holiday in one place.

Arrival in

4 days

Sat 18 May · Hobby Premium 660 · Camping Costa Brava · NL confirmation + ES invoice (IVA 21%, Verifactu)

Period

18-25 May

7 nights

Total incl. IVA

€ 945

deposit paid · iDEAL

Security deposit

€ 250

via iDEAL · 100% refundable

Recent updates

  • Arrival info sent · check your inbox for directions

    this morning

  • Deposit of € 280 received · Verifactu invoice in your documents

    3 days ago

  • Booking B-2026-0142 confirmed · NL confirmation email + ES invoice

    1 week ago

My invoices

  • B-2026-0142 (booking)

    8 May 2026

    945

    Paid

4 wks

from first call to working portal

5

separate tools replaced for the average client

€395

per month, everything included

where it goes wrong

Why you need one customer portal — not another tool

See the fix in the demo
  1. Customer comms live in your inbox

    Status updates, documents, questions — all email. You dig through old threads, customers call because they can't find it. A portal puts it somewhere they can find it themselves.

  2. Five tools that don't talk to each other

    Billing here, project status there, documents in a Drive folder, comms in your mail. Nothing is connected, everything is tracked twice, and something inevitably falls through.

  3. Off-the-shelf portals don't look like you

    A generic customer portal has their logo, their URL, their look. For a business that runs on trust, that's a missed opportunity — your customer should see *your* brand.

what you get

One place where your customer sees everything themselves

A customer portal that hooks into your existing system — or one I build together with your public site and admin in one go. Your customers log in and see exactly what they need, in your branding.

01 · Login, status,

Login, status, documents — one screen

Customer logs in (magic-link, no password hassle) and sees their projects, invoices, contracts, status. No more emails to look things up.

Inloggen op jouw-merk.nl

Geen wachtwoord nodig — we mailen je een link.

eva@bedrijf.nl

Veilig · 1-klik · geen reset

02 · Hooked into

Hooked into your real data

The portal shows what's in your system — not a copy you have to maintain separately. One source, automatically up to date.

live data-stream

Jouw systeem

Boekhouding · CRM

P

Klant-portaal

Eén bron · live

Geen kopie. Het portaal toont wat er in jouw systeem staat.

03 · Your brand,

Your brand, your domain

The portal runs on your domain, in your branding, emails come from your address. Customers never see Webstability — only you.

klant.jouw-merk.nl

Jouw Merk

Eva ↗

Welkom terug, Eva

Alles van jouw bedrijf — onder jouw merk

Domein

jouw-merk.nl

Mail-from

@jouw-merk.nl

04 · Tickets, uploads,

Tickets, uploads, notifications

Customer asks a question, uploads a file, gets a notification when something changes. What used to be a three-day email thread is now one place.

Project Villa Roodeschool

Actief

Kan jullie de tekening van fase 3 doorsturen?

ma 10:14

Net erbij gezet — zie 'Documenten'. Notificatie ook in je inbox.

ma 10:32

Top, gevonden. Bedankt!

ma 10:35

Proof before price

A panel is only useful when the follow-up is covered.

The demo shows the workflow. These cards make the commitment concrete: delivery, support, exit and real case context.

proof

Case: customer portal flow

Customers get one place for status, documents, replies and payments instead of scattered email threads.

Login → status → files → payment

See a portal case
proof

What you actually get

A working business panel in your branding, connected to the way your company already works.

  • Panel, portal or admin flow on your own domain when needed.
  • Hosting, monitoring, updates and normal ongoing development included.
  • Onboarding, files, credentials and decisions tracked in your portal.
proof

Built and maintained by Laurens

One developer reads the request, builds the system and stays the contact point after launch.

  • Support, changes, bugs and files run through your portal.
  • Normal improvements are part of the monthly amount.
  • You are not handed to a separate sales or support team.
proof

The exit is clear too

The subscription is meant to lower risk, not lock you in before the system proves itself.

  • No annual contract and no separate project invoice for the build.
  • Monthly cancellable with a data export if you leave.
  • Privacy, NDA and domain ownership are handled explicitly where needed.

Connects seamlessly with

Payments
Stripe
mollie
Accounting
Moneybird
holded
Calendar
Google

what it costs

Fixed price, delivered in four weeks

The Customer Portal runs on a fixed monthly fee of €395/mo, everything included — build, hosting, maintenance and continued development. First working version within four weeks of intake. Optionally hooked into your existing system or as part of a bigger whole (panel + portal).

395/ mo

All-inclusive — no add-on invoices

  • €395/mo flat — everything included, no surprises later
  • Four weeks from intake to working portal
  • Hooked into your real data — no separate copy to maintain
  • Cancel monthly, with data export

the more you need, the more the panel does

The four panels — from portal to complete business system

Four price tiers, four complexity tiers. Each panel is built for a different kind of problem. The pricier it gets, the more comes baked in — no add-on modules to buy separately.

Tier 1

Your choice

Client portal

Customers log in, see status, invoices, contracts. One channel instead of email ping-pong.

395/mo
Your choice

Tier 2

Repairs

Repair orders, technician planning, status updates to the customer. Workshop organized.

695/mo

Everything in the previous panel

Tier 3

Rentals

Bookings, availability, contracts, multi-channel sync. No more double bookings.

895/mo

Everything in the previous panel

Tier 4

Custom admin

Complete business system tailored to your flow — everything above plus custom modules.

1295/mo

Everything in the previous panel

One panel up Repairs — €695 /mo

frequently asked questions

Custom customer portal — the questions I get most

The Customer Portal starts at €395/month. Build, hosting, support and ongoing development are included, so you do not get a separate project invoice after launch.

Tell me how you communicate with customers today

Send me how you do it now and where it hurts — within a day you get an honest answer on whether a custom customer portal fits here, and what it costs.

Subscription · from €395/mo

See the work