Help centre
How can we help?
Find a clear answer about uploads, languages, table QR codes, ordering, plans and materials for your venue.
15 answers
03Which languages are supported?
ES, NL, EN, DE and FR. Choose which languages guests see and review every dish name and description yourself.
Open the step-by-step guide04Does the same QR keep working after changes?
Yes. The QR points to a permanent location. Change dishes, prices, languages and stock without printing a new code.
Open the step-by-step guide05How does the kitchen know which table ordered?
Each table, zone or room gets its own QR. An order from Table 7 arrives automatically with the location Table 7.
Open the step-by-step guide06Can I manage my menu myself 24/7?
Yes. From your own workspace, edit dishes, prices, availability, translations and QR locations yourself and publish changes instantly. Premium Care is an optional managed service.
07What if import reads something incorrectly?
Nothing is published automatically. Uncertain or missing details receive a clear review status so you can correct them first.
Open the step-by-step guide08Can I temporarily hide a dish?
Yes. Hide it from the QR menu, make it inactive or show it as temporarily sold out. It remains in your catalogue for later.
Open the step-by-step guide09Can I track stock?
Pro and Premium can track stock per dish. When stock reaches zero, the item can automatically be treated as sold out.
Open the step-by-step guide10Does a guest need to install an app?
No. The menu opens directly in the browser after scanning. Guests choose a language and can order from the same page when ordering is enabled.
11Which plan do I need?
Starter covers a multilingual QR menu. Pro adds table QR, ordering, kitchen view and stock. Premium is for more users, locations and deeper insights.
12Can I try it free and change later?
You can try seven days free where the trial is available. After that, upgrade, downgrade or manage the subscription from Billing.
13How do QR materials work for my venue?
Create QR locations, then choose table cards, stickers or signs in PVC, acrylic, wood or metal. Production starts after design, quantity and delivery are confirmed.
Open the step-by-step guide15Where can I get help if I am stuck?
Start with this FAQ or the knowledge base. From your account, you can then send a support request linked to your venue and the area you need help with.
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