Skip to content

Help centre

How can we help?

Find a clear answer about uploads, languages, table QR codes, ordering, plans and materials for your venue.

FAQ

All topics

15 answers

Do I need to replace my paper menu?Getting started

No. Your QR menu can work alongside paper. Digital languages, prices and availability stay current without reprinting every change.

How does menu upload work?Getting started

Upload a PDF, photo or link. Webstability prepares categories and dishes; you review prices, copy and languages before anything goes live.

Which languages are supported?Menu and languages

ES, NL, EN, DE and FR. Choose which languages guests see and review every dish name and description yourself.

Does the same QR keep working after changes?QR and ordering

Yes. The QR points to a permanent location. Change dishes, prices, languages and stock without printing a new code.

How does the kitchen know which table ordered?QR and ordering

Each table, zone or room gets its own QR. An order from Table 7 arrives automatically with the location Table 7.

Can I manage everything myself?Account and plan

Yes. Upload, review, publishing, QR locations and daily updates are self-service. Premium Care is an optional managed service.

What if import reads something incorrectly?Getting started

Nothing is published automatically. Uncertain or missing details receive a clear review status so you can correct them first.

Can I temporarily hide a dish?Menu and languages

Yes. Hide it from the QR menu, make it inactive or show it as temporarily sold out. It remains in your catalogue for later.

Can I track stock?Menu and languages

Pro and Premium can track stock per dish. When stock reaches zero, the item can automatically be treated as sold out.

Does a guest need to install an app?QR and ordering

No. The menu opens directly in the browser after scanning. Guests choose a language and can order from the same page when ordering is enabled.

Which plan do I need?Account and plan

Starter covers a multilingual QR menu. Pro adds table QR, ordering, kitchen view and stock. Premium is for more users, locations and deeper insights.

Can I try it free and change later?Account and plan

You can try seven days free where the trial is available. After that, upgrade, downgrade or manage the subscription from Billing.

How do QR materials work for my venue?Materials and help

Create QR locations, then choose table cards, stickers or signs in PVC, acrylic, wood or metal. Production starts after design, quantity and delivery are confirmed.

What is Premium Care?Materials and help

Premium Care is optional help from Webstability with updates, translations and menu quality. You keep ownership of the dashboard.

Where can I get help if I am stuck?Materials and help

Start with this FAQ or the knowledge base. From your account, you can then send a support request linked to your venue and the area you need help with.

Prefer a step-by-step guide?

The knowledge base covers complete workflows, from the first upload to a table order in the kitchen.